Refill Wales
A Refill Nation
Now in its third year with full support of the Welsh Government and WCVA, Refill will substantially increase the availability of high-quality drinking water and help stop plastic pollution at source with the Refill App.
Find your nearest Refill Scheme here.
Put your tap on the map! Sign your business up to be a Refill Station here.
Download the Refill app and be part of the #RefillRevolution!
Refill Expansion
Our vision is a world where everyone can choose to reuse wherever they eat, drink and shop. From a coffee on your commute, to drinking water on the go, or even shopping with less packaging, Refill puts the power to reduce plastic at your fingertips.
City To Sea has been awarded funding from the Landfill Disposals Tax Community Scheme (LDTCS) administered by the WCVA to help cut plastic pollution in Cardiff over the next two years. The expanded campaign will increase the number of locations and types of businesses listed on the app in Cardiff, helping to make re-use and refill the new social norm. Customers will be encouraged to use the app to find out where to refill everything from their water bottle, coffee cup, and lunch box, to household cleaning products and toiletries.
Julie James, Climate Change Minister (Welsh Government) says:
“With more businesses than ever before joining Refill, it allows Wales to become a step closer to becoming the World’s first Refill Nation. More Refill Stations in our communities will help reduce the number of plastic bottles from ending up in the sea and washed up on our coastlines. By reminding people to reuse and refill, I hope we will see it becoming a social norm.”
Meet the Refill Schemes in Wales
Get to know the community-powered Schemes who are bringing the Refill Revolution to Wales.
Ail-lenwi Caerdydd
Discover how Cardiff City’s Refill Scheme is preventing plastic pollution, run by Cardiff Council’s Love Where You Live campaign.
Refill Cardiff
Discover how Cardiff City’s Refill Scheme is preventing plastic pollution, run by Cardiff Council’s Love Where You Live campaign.
Refill Prestatyn
Prestatyn is situated between the Irish Sea coast and Clwydian range of hills. It marks the start of Wales’ nationally recognised trail, Offa’s Dyke.
Useful links
Important guidance on refilling safely during the COVID-19 outbreak
The safety of our Refill Station’s staff and customers is our number one priority. We want to support our Refill Stations as they start to reopen so, working with experts, we’ve developed this important guidance for offering water refills safely.
Check the websites of the Welsh Water companies for detailed advice and guidance about Coronavirus:
Refill Universities
We believe that working with universities offers a huge opportunity to build positive change with institutions, individuals and communities. We have created a Universities Guide, thanks to the funding from Welsh Government. This is for anyone who would like to reduce single-use plastic at their university, whether you are a student, academic staff, or involved in the university estate’s running.
Take a look at some of our case studies from Welsh Universities for some top tips to get involved with Refill.
Glyndwr University Case Study
Find out how Glyndwr University are joining the Refill revolution and eliminating single-use plastic with their Green Glyndwr campaign.
Cardiff Metropolitan University case study
The Sustainability Team at Cardiff Metropolitan are award winning for their work in reducing single use plastic at the university. Find out all about their amazing work!
Swansea University Case Study
We love what Swansea University have been up to and hope you get some inspiration from them too.
Cardiff and Vale Health Board
Refill Wales have teamed up with Cardiff and Vale Health Board to launch a new Hydration Toolkit. Cardiff and Vale University Health Board (UHB) are committed to creating a healthier, sustainable Wales by encouraging our communities to make healthy choices.
As part of their Move More, Eat Well partnership plan, a new free toolkit of resources has been created to support employers achieve this which is launching today on World Refill Day.
The hydration toolkit is an easy to use resource for employers to not only ensure their employees are keeping hydrated and healthy, but a chance to drive behaviour change around using reusables bottles in the workplace and make a positive impact on their single use plastic metrics.
Cardiff and Vale University Health Board have also committed to installing seven Refill stations across their sites funded by Cardiff & Vale Health Charity. The first Machine was installed at Barry Hospital in June 2020 with a further two installed at St David’s Hospital soon after. Across the sites 12,000 refills have already been recorded.
Leave no trace for World Refill Day
“On World Refill Day (16th June 2022) artwork capturing a snapshot of the Welsh coast appeared on Penbryn beach, Ceredigion — inspiring the public to ‘leave no trace’ as they explore the Wales Coast Path.
Created by Welsh artist, Rachel Shiamh, the artwork highlights the importance of enjoying Wales sustainably on World Refill Day and beyond — to help keep the environment, oceans and communities plastic-free for generations to come.
One such way of eliminating single-use plastics includes the use of reusable water bottles — which can now be conveniently filled at over 600 water refill stations located along the Path.
And by partnering with National Trust Cymru (who care for Penbryn Beach), Ceredigion Council and Wales Coast Path, City to Sea aim to amplify its call for sustainability in Ceredigion and along the wider Welsh coast.
Rebecca Williams, Assistant Director at National Trust Cymru, said: “As custodians of 157 miles of the Welsh coast, we are proud to be supporting City to Sea, Wales Coast Path and Ceredigion Council in encouraging everyone to leave no trace when visiting — especially during the Path’s tenth anniversary year.
“To further support World Refill Day, 10 National Trust Cymru cafés have been added to the Refill App. And while we’ve been offering free water for several years, being listed on the App means visitors will be able to find free water at the click of a button — as well as receiving a 25p discount on hot drinks when bringing their own reusable cups.”
Here is our journey so far!
2022
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Spring
- The application for the Landfill Disposals Tax Communities Scheme Grant was successful to expand the Refill campaign in the Bangor region in north Wales.
Summer
- The Refill Wales campaign oversaw the creation of an impressive piece of sand art created by Welsh artist, Rachel Shiamh. The artwork highlights the importance of enjoying Wales sustainably during World Refill Day and beyond.
- Refill Cardiff volunteers host a stand at St Fagan’s Food Festival in Cardiff, working with Food Sense Cardiff to demonstrate to visitors how they can eat, drink and shop with less plastic waste.
- We hosted a stand at Cardiff Met University’s fresher’s fayre. We ran a competition to win reusable Chilly’s bottles, encouraging 180 students to download the Refill app.
- At Bangor University’s fresher’s fayre we spoke to over 200 people and encouraged many of them to download and use the Refill app to find local refill stations in Bangor.
Autumn
- There are now 183 Refill Stations in the Bangor and Isle of Anglesey areas, with 77 of these offering refills of coffee, lunch boxes or zero waste shopping as well as free water refills.
- Two National Trust properties register as Refill Stations on the app.
- The Ocean Show at Mermaid Quay in Cardiff focuses on sustainability and directs visitors to the multiple Refill Stations at Mermaid Quay during the event.
- Refill attend the Move More Eat Well Showcase with Cardiff partners, exploring the link between healthy eating and drinking and living with less plastic.
2021
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Spring
- The application for the Landfill Disposals Tax Communities Scheme Grant was successful to expand the Refill campaign in the Cardiff region.
- Refill Wales started work with Transport for Wales to install water fountains at hub train and bus stations.
- Refill Wales create advertising videos for social media to encourage businesses and consumers to engage with the Refill campaign.
- There are over 90 businesses in Cardiff offering the refills of coffee, lunch boxes or zero waste shopping.
Summer
- The first World Refill Day is celebrated on the 16th June 2021 and Refill Wales reaches over 1.4 million on social media.
- Refill Wales launch the partnerships with Bluestone Resort and with Cardiff and Vale Health Board.
- We reach over 2000 Refill stations in wales
- We launch the Universities Guide along with case studies from Welsh Universities.
- A collaborative project starts with Natural Resources Wales and Wales Coast Path.
- An influencer campaign to promote the Cardiff Refill pilot was launched.
Autumn
- We meet with Penarth Town Council and the Mayor to gain support from businesses in the town to join the Refill App. A number of businesses join the Refill App as part of an action day.
- We work with Cardiff Market to add new Refill Stations to the Refill app and engage visitors to the market with options to refill and reuse whilst zero waste shopping.
- Refill Cardiff volunteers attend the Cardiff University Sustainability Food and Drink Market, encouraging students and staff to refill and reuse.
Winter
- By the end of the year there were 124 businesses in Cardiff offering refills of coffee, lunch boxes or zero waste shopping.
- We reached 7,000 Refill app users in the Cardiff region.
2020
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Spring
- There are now over 60 Refill schemes in Wales.
- Welsh Government announce plans to ban single use plastic from next year.
- Refill Wales hits over 1800 Refill Stations on the Refill App.
- Refill Wales focuses on providing support for Visit Wales, water companies Dwr Cymru and Hafren Dyfrdwy and local businesses during the COVID-19 pandemic.
Summer
- Refill Wales has to refocus it’s activities in response to the COVID-19 pandemic and non-essential business closures.
- Refill Barry, Refill Mumbles and Aberystwtyth worked with their local councils and hospitals to install water fountains in high footfall places
- The Lockdown Mini social media campaigns were a hit throughout the summer months with people engaging in our ‘Local Business Heroes’, ‘Meet our Local Champions’, ‘Refill At Home’ and ‘Tappy Hour’.
Winter
- We reached 6,000 new users in Wales on the Refill App
- Work started on the work- place Hydration Toolkit with Cardiff and Vale Health Board.
- Wales went back into National Lockdown and all non- essential businesses closed
- The application for the Landfill Disposals Tax Communities Scheme Grant was submitted.
Autumn
- Welsh Government agrees a third year of funding for Water Refills
- Refill Wales worked closely with Visit Wales for the campaign ‘Visit Wales Safely’ and a new webpage was created about Refill Wales on the Visit Wales website.
- Natural Resources Wales started the work to install water fountains at all their Visitor Centres in Wales.
2019
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Spring
- Refill Wales hits over 1000 Refill Stations on the Refill App.
- Hannah Osman and Dwr Cymru present a joint assembly and workshop for school children in Rhondda Cynon Taf.
- Refill Wales is included in the Wales Coast Path Toolkit, a free, on-line resource which has been designed to help coastal businesses market their business.
- Dwr Cymru install water refill stations at Hay Festival.
Summer
- Refill Wales celebrates National Refill Day on the 19th
- First Minister, Mark Drakeford officially launches three new water fountains at Cardiff Airport.
- Environment Minister, Lesley Griffiths launches Refill Mermaid Quay Scheme in Cardiff Bay with local school children
- Deputy Minister for Housing and Local Government, Hannah Blythyn launches new water fountains at Belle Vue Park in Newport.
- Dwr Cymru install permanent water refill stations around the Royal Welsh Show ground and added to the Refill App.
- Vale of Glamorgan Council install 14 new Water Bottle Filler Refill Stations in parks and public spaces.
- Pembrokeshire Agricultural Society install water refill stations for the first time at the County Show and added to the Refill App.
- Conwy Castle, Tintern Abbey and St David’s Bishop’s Castle have a new water bottle filler Refill Station installed in the grounds by CADW.
- There are now 50 Refill Schemes active in communities across Wales run by Local Champions.
Autumn
- Welsh Government agrees second year of funding.
- Caerphilly Castle, Raglan Castle and Harlech Castle have new water bottle filler Refill Station installed in the grounds by CADW.
- There are now over 1600 Refill Stations in Wales on the Refill App.
- Every large community along the Wales Coast Path has a refill station.
- Cardiff Half Marathon install water refill stations in the Runners Village for the first time.
- Every Local Authority in Wales now has a Refill Station.
Winter
- There are 57 Refill Schemes active in communities across Wales.
- Natural Resources Wales and Anglesey County Council install three new water refill stations along the coast path.
- Refill Wales Twitter and Facebook channels hit the 1000 followers mark!
2018
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Summer
- Welsh Government announce their ambition for Wales to become the ‘First Refill Nation’.
- Llantwit Major becomes Wales’ first Refill Town.
Autumn
- Hannah Osman starts as Refill Wales Coordinator and Refill Wales is officially launched by Hannah Blythyn, (then Environment Minister).
- Number of Refill Stations in Wales on the Refill App hits 700
- Refill Wales becomes a member of the Wales Clean Seas Partnership, working with Welsh Government and organisations across all sectors to tackle marine litter, develop sustainable solutions and support the delivery of the Marine Litter Action Plan for Wales.
- Hafren Dyrfrdwy hold a Refill Action Day in Wrexham signing up businesses as Refill Stations.
- Swansea University become Wales’ first Refill University by signing up all their refill stations on both campuses.
Winter
- Refill Wales joins the Welsh Marine Advisory and Action Group, a forum for discussion and debate, and the provision of support and advice to the Welsh Government, on strategic marine and coastal policy.
- There are now 11 Refill Schemes being run in communities by Local Champions.
- Refill Wales helps to launch Cardiff Metropolitan University’s/Keep Wales Tidy’s Coffee Cup Recycling campaign.
We are thrilled to have hit our targets to Refill the Welsh Coastal Path!
Every large community now has an active Refill Scheme and Refill Stations can be found in every community along the Welsh Coastal Path! Hurrah!
We’ve even been included in the Wales Coast Path Business Toolkit, a free marketing asset for businesses located along the Wales Coast Path! Check us out on page 40.
Get in touch
If you have any questions about Refill Wales and what’s going on in that area please get in touch with us.